Business Systems
Our team uses over 20 years of ‘hands-on’ experience earned in workplaces everywhere from the ‘engine room to the boardroom’ to help companies cope with growing pains, prepare for accreditation and audit reviews or make significant changes within their own business due to the requirements of new or larger clients, such as large mining operators, global project management enterprises or stepping up to take advantage of defence or other government contract works.
Our passion lies with helping small businesses improve their business processes, and understand and cope with possibly unfamiliar concepts of asset, data and configuration management all of which is becoming more than just a defence/government requirement but standard fare for any kind of project work with large enterprises.
We also assist large companies where the management of these crucial aspects have become outdated or overwhelmed by circumstances and require remediation works be undertaken.
Business Improvement
TWC will help you and your leadership team investigate, evaluate and identify options for improving your business systems, and define any new requirements with an awareness of technology and experience across multiple disciplines ensuring the effective use of all system processes in meeting the changing needs of the business.
To improve the operation of a business system we will gather information and requirements from all stakeholders via brainstorming, document analysis, workshops and process mapping exercises. Then in conjunction with the leadership team we plan the development process, determine which requirements are the highest priority for implementation, and ensure all stakeholders have a shared understanding of the requirements and how they will be implemented.
In addition to planning and providing guidelines and deliverables, documenting the improvement process provides a focus on keeping accurate data to verify and validate the project’s goals, assist in reducing wasted time and effort through rework, and essentially delivering a set of clearly met project requirements:
- Textual - narrative text that summarises specific information
- Matrix - tables of prioritised requirements
- Process maps - showing data flows from one section to another
Asset, Data and Configuration Management
Asset, data and configuration management are processes used to establish and maintain consistency, performance, function, and physical attributes of a product or service with its designed requirements throughout its life-cycle. The concepts within these discipline's include Systems Engineering (SE), Integrated Logistics Support (ILS), ISO 9000 and ISO 55000, project management, product lifecycle management, reliability, availability, maintainability, safety and document or data control/management.
The use of a management system or management database as a means of achieving industry best practice for all of these processes is almost mandatory given the usability and capability of the latest databases, the sheer volume of data that can be obtained and the need to verify, validate and manage that same data.
These concepts are used to maintain an understanding of complex assets (equipment, documents, spares) with a view to maintaining the highest level of serviceability, parts availability, lifespan and operational levels for the lowest cost.
TWC will help you and your leadership team evaluate and identify affordable options for managing your assets and data with experience across multiple disciplines ensuring the "mission readiness" of major components as used in the maintenance, repair, and overhaul of assets and data management systems.
Availability of accurate and timely data is essential in order to provide operational value by capturing and disseminating that data to users in various support roles within an organisation. The users of this data have grown more numerous and complex with the growth of capability offered by original equipment manufacturers (OEMs).
These are designed to offer operators guaranteed availability and make the picture more complex with the operator managing the asset but the OEM taking on the liability to ensure its serviceability.
